Water was leaking from my skylight into my kitchen. When I called other repair people their statements to me was "well maybe it won't rain to hard" and "after today and tomorrow it should be sunny." When I called Performance Exteriors Adam came out to my house that day and between showers calked the skylight to try to help!! He pulled a team from another job to replace my skylight as soon as possible to resolve the issue. Now I call that excellent customer service!! When I called Adam with a question and left a voice mail he always called back in a timely manner addressing my concerns. The crew that was sent was polite, clean, and went right to work. No texting or talking on their phones before starting the repairs. They came, did a wonderful job on my repairs and there was not a scrap left on my roof or lawn when they left. I just say enough good about this company and it's employees.
~Therese S. (Marshall, WI)
Professional, on time, on budget, and followed up after the work. Can't say enough, I highly recommend.
~~Tim W. (Madison, WI)
I contacted several roofing contractors from the Owens Corning list of certified contractors and selected Performance Exteriors & Contracting. On the day work began, I mentioned several yard features (an egress window, fountain, and expensive Japanese maple) to Adam, to make sure they would not be damaged. Adam’s crew protected all shrubs around the house, removed two layers of shingles, installed ice/water protection over the entire roof, and shingled the entire roof before the rain started. The entire project would have been completed within one day, had the storm held off, and the crew returned the next day to add the ridge cap and clean up the yard. The entire process was well coordinated and I appreciated the level of communication from Adam including a return visit for a quick adjustment when I had an additional question. I would definitely recommend Performance Exteriors & Contracting to anyone needing a roof replacement.
~Kari S. (Oregon, WI)
I recently worked with Adam. He was a pleasure to work with. Not only was he very informative and helpful with decision making, but was very prompt and professional with any inquiries. He also had a great personality. Made it very comfortable working with him while making such a big investment on my home. Great work!
~~Tyler S. (Oregon, WI)
We had some storm damage this fall and Performance Exteriors & Contracting came out and worked with our insurance company and we got our house and barn roofs completely replaced. They worked with the insurance company to eliminate questions between us and our insdurance company. They seceduled the time to come out and do the work and were right on schedule with everyhting. They came out and finished the job quickly. They cleaned up and we were very pleased with there work and performance. We would recommend them them to our friends.
~~David D. (Watertown, WI)
Josh is a nice guy and easy to work with. He listened to my concerns and tried being accommodating. One example of this is when he build wooden covers to place on top of my newly planted landscaping so the shingles wouldn't land on them during the tear off.
~Nikki H. (Madison, WI)
Very Good experience working with Dan Claussen. All concerns taken care of.
~Richard A. (New London, WI)
I was extremely impressed with Adam's professionalism, friendly demeanor, and commitment to assuring our roof repair work was done properly. You can't ask for more than that. Thanks, Adam.
~Jim T. (Portage, WI)
Josh was out and on the roof measuring for an estimate before any other contractors even replied to me. Cleanup crew did excellent afterwards. 140 yr old house appreciates PE & Co!
~Joel N. (Oregon, WI)
They worked late to get my roof covered because it was going to rain that night and they did a great job of cleaning up
~Randy L. ( Mineral Point, WI)
They did a complete tear off on our roof. Price was very good. Did what they said they were going to do when they said they were going to do it.
~Doug S. (Stoughton, WI)
We had a very positive experience with Performance Exteriors. We contacted them for a quote for our roof. They informed us that our house had been impacted by a hail storm last spring. We had had 3 previous quotes, and no one had mentioned that, or suggested that we contact our insurance to assess for hail damage. Adam from PEC met with our insurance assessor and advocated for a higher return. Once the weather was reasonable the work was done very fast. We were happy with the communication and transparency of the company.
~~Sabrina H. (Madison, WI)
I would like to recognize the entire crew, they were fantastic! I was most satisfied with everything overall. It was nice they were able to give me addresses to other houses that they did shingles in the same color I was looking into so I could go and see what they look like. There was one area I was concerned about but they came out, addressed it, and cleaned it up, and now it looks fantastic.
~Alex T. (Roofing - Madison, WI)
I normally do all my own siding and roofing and carpentry, but the home we needed done was 2 1/2 stories tall and included a stand-alone garage. It was not feasible for me to get the job done this summer, as I normally work alone. I am very pleased with the speed and quality with which they accomplished the job. Matt and Adam communicate very well with the customer and they kept me in the loop throughout the procedure. We had all of the windows and doors wrapped in aluminum and new siding installed and soffit and fascia and the pricing was extremely competitive. The result was outstanding and exactly what I had hoped it would be. They were professional and very receptive to any suggestions I had. The daily cleanup, and final cleanup were outstanding. My family and I had done a complete remodel of the interior, and are proud to say that the exterior looks just as exceptional! I would like to add, that Adam and Matt did an excellent job and their roles. It was not easy for me to seek professional help, but they even made the transition seamless and very rewarding. Everyone involved on our end has been very pleased with the way we were treated and with the quality of the work that was completed. You should probably take those guys out for a steak once in awhile. Thanks again!
~Joe P. (Beaver Dam, WI)
Dan Claussen and his guys did a great job. The roof looks fantastic and Dan kept me informed with everything that was going on. Would recommend them to anyone.
~Tony T. (Kaukauna, WI)
They make doing business with them easy to do. They are fun to do business with and are a quality driven contractor!
~Gary C. ABC Supply Rep
Everybody I dealt with was helpful and good at explaining things. They helped me get the claim covered by my Homeowners insurance. Also helped with and addressed all the issues I brought up, above and beyond the call of duty.
~Lynette J. (Madison, WI)
Work was completed timely and well. Customer service during project was excellent. I further hired this company to clad my soffit and fascia which turned out to be challenging but looks great. Would definitely recommend.
~Jonathan F. (Menasha, WI)
"Friendly, hard working crew that cleaned everything up very nicely before they left"
~Shirley A. (Roofing - New London, WI)
I was very impressed by the whole experience from Performance Exteriors. Chad was very prompt in coming to my house to inspect my roof within a few days of me calling him. He explained the process and what he recommended as well as worked with my insurance company to make sure I was getting the proper coverage for the hail damage. Adam was in charge of the worksite and his customer service was top notch. He made us feel at ease throughout the whole process and always kept our needs first. I am happy with the results and would recommend them to anyone looking for a new roof.
~Jason V. (Madison, WI)
Our 1880's home needed a new roof and gutters. Tear down and cleanup were 5 stars and work was prompt. Quote was consistent for this area, including the dozen plywood panels they had to replace. End product looks nice but no side flashing, which would look even better.
~Joel N. (Oregon, WI)
I had a wind insurance claim on a family owned cabin - received a quote from PE and then spoke to them about the difference in their estimate and what insurance was providing. I was impressed with Adam's confidence that PE would be able to get the full cost of the roof job covered (minus my deductible of course). No other roofer communicated their ability or willingness to do this. Adam's communication throughout the process was top notch - eventually getting the insurance to pony up the proper amount for the job. I was not present for the actual work done - but a neighbor relayed, "I wish I had them do my roof" after observing the efforts of the guys doing the job. Weeks later, I communicated some observations of the work completed - Adam went out to the house the next day to address them. Rare is it for a company ....and an individual within....to demonstrate such communication, commitment and effort. I would be hard pressed to find an individual that goes above and beyond to the extent of what I experienced with Adam and PE.
~~Craig N. (Stoughton, WI)
Matt and Josh were excellent!! Would totally use them again. They even let us keep extra shingles for free.
~Nathan S. (Verona, WI)
Performance Exteriors did a wonderful, quick, and a good job. I was satisfied with the entire experience with Performance Exteriors and the office staff provided me with exceptional service.
~David W. (McFarland, WI)
Thank you to the whole team at Performance Exteriors for the wonderful work you did on our home. The new windows and siding look great. Everyone involved was professional, knowledgeable, and showed a genuine interest in our satisfaction.
~David S. (Janesville, WI)
Excellent work on our family home. Great communication with us at every step in the process and careful attention to detail. Highly recommend to other homeowners.
~~Michael O. (Madison, WI)
They were quick to respond to my roofing estimate even though I said I would be getting multiple bids. I decided to go with their company even though they didn't have the lowest bid because of the rep who came out to my property. Adam went above and beyond in communication and the crew did an amazing job on my roof as well as cleaning up around the property. Adam came out and met up with me for a walk-around to make sure I was happy with the result.
I would definitely work with them again in the future.
~David S. (Fort Atkinson, WI)
I recommend Performance Exteriors on a regular basis. Not only did they do a great job on my roof, but they have taken great care of many of my insured's. As I keep my promise as an agent, to restore people's dreams, Performance has always come through with a great experience at a fair price. Thank you!
~Paul S. American Family Rep
We use Performance Exteriors for all our properties at Vision Properties and recommend Adam and the rest of the team on a regular basis. Great work on time, on budget, and Adam deals very honestly with us telling us what actually needs to be done and willing to come handle little things too. The only people we could find to give us reasonable bids on flat roofs too. One of our vendors that we don't bother getting competitive bids against. Highly recommend.
~Loren D. (Madison, WI)
Chad told me I didn’t need three quotes. The right guy would do what was best and what was right. Chad is the right guy. Stop looking around and call now. Tell them James sent you!
~James M. (Stoughton, WI)
They did an excellent job on our roof and it took them only one day. Our neighbors really like the work they did. Awesome Job!!!!!!!
~Shereda B. (Fond Du Lac, WI)
Needed a new roof this spring and had a roofing company basically selected and reached out to Performance Exteriors Contracting for a quote just to make sure I wasn’t paying too much. Pleasant surprise! Not only was quote from PEC better, but Josh Smith better explained what the quote included and the reasons for some change in our roof/venting. Work done this past week....single day due to the resources PEC applied to the job. Exceptional clean up and more importantly a great new and good looking roof! Thanks PEC!
~~David E. (Stoughton, WI)
Performance Exteriors (Adam) replaced a roof for us in the middle of the high season. Adam returned calls, and got us on the schedule promptly. I really appreciated the timeliness, professionalism, and quality work. Thank you Adam.
~~Heather M. (Madison, WI)
They worked hard and did a good job!!
~~Richard W. (Marshall, WI)
I just wanted to say thank you again for a job well done. This was our first experience with storm damage and I have to admit at first we were a little intimidated by the idea of having both our siding and roof replaced, but our salesperson, Chad, and his team did a great job walking us through the process and explaining the products. We are so pleased with the way things turned out and have already passed your name on to others in the neighborhood. Thank you!
~Jeanne M. (Madison, WI)
I was strongly impacted by Joe Elias and Performance Exteriors and Contracting when I saw them grilling up free food in front of St. Paul Evangelical Lutheran Church on April 8. You see the church had lost it roofing due to a hail storm ( a $70,000 job) and couldn't run its food pantry. So what did Joe and PEC do? Not only did they give out free food which they were grilling up themselves, but also pursued insurance coverage for the church's roof damage. The end result? The $70,000 job became a $1000 outlay only for the church. They do assessments, they connect you to an independent insurance claim specialist to represent you, and then they do the Awesome work on your roof. The Bonus? They are located right here in Madison at 4601 Helgesen Drive. Kudos to the PEC team. Really Impressive. I highly recommend them.
~Dineen C. (Madison, WI)
Adam from Performance Exteriors responded promptly at the height of the season. The work was professional and timely.
~Cynthia K. (Madison, WI)
Excellent work on our family home. Great communication with us at every step in the process and careful attention to detail. Highly recommend to other homeowners.
~Michael O. (Madison, WI)
They were quick to respond and quick in booking. Used high quality products.
~Rayne A. (Mount Horeb, WI)
I've used Performance Exteriors & Contracting for a few roof inspections and what I like most is the level of detail provided in the report which is very helpful. I also like that the business is Veteran owned.
~Joshua H. Keller Williams Rep
Great job on the new roof put on our house. Everyone was great to work with. Adam did a great job on getting the flashing made for our chimney. Communication was exceptional through the whole job. Good value for the price. Great job everyone!
~Dave & Deanna (Roofing - Janesville, WI)
While having new gutters put on my home it was discovered that water had caused some damage to the roof on the eves. The gutter contractor recommended Performance Exteriors to come and take a look at the roof. Adam came and checked out the problem and gave me a quote for repair. Soon after I discovered another leak. Adam came and gave me a quote to repair both places plus to replace the entire roof on that side of the house. I chose to have the the entire roof on that side of the house repaired as it would be unlikely the new shingles would match 12 year old shingles. While the work was being done Adam was present part of the time making sure I was happy with the work being done. He informed me the new shingles did not match the shingles on the back of the house. I expected this and told him to finish the job. My only minor complaint is that they were unable to use colored flashing around the chimney. They did spray paint the flashing to make it look better with the roof. This is the only reason I didn’t give them 5 stars. If I could have I would have given them 4.9 stars. All the rest of the work was done very well and professionally.
~Terry K. (Belleville, WI)
Our project mgr Dan D was very responsive to all of our Qs and even coordinated last minute materal needs. He also made several trips out to review progress and walkthru at end of project.
~Terry J. (Mineral Point, WI)
Received an estimate and roof was completed all within a week! Only took 1 day for the roof! Made sure property was cleaned when finished. Quality work... Thanks.
~John C. (Stoughton, WI)
Chad was very helpful, informative and detail oriented. The tear-off, re-roof and clean up only
took 2 days. Plus he fixed some other minor other problems that existed. Would highly recommend and
I will use them again.
~Keith C. (Stoughton, WI)
"I can't tell you enough how appreciative I am of you and your work. Without question I will be doing more work with you and sending anyone and everyone who is looking for someone your way. I sincerely appreciate it."
~~Brian K. (Madison, WI)
Thanks Adam! We enjoy working with you and look forward to being able to use you and your team in the future.
~Loren D. (Stoughton, WI)
The crew began work at 6:45 AM, worked all day finishing at 7 PM. All workers were diligent in all efforts to complete the project! Clean up went well and we did appreciate the attention to that area as well! We are happy with the up-dated roof application of shingles... the air venting on the roof line etc. It was a good experience.
~Bob & Betty H.
Chad, just wanted to drop a line to tell you how pleased I am with the job you and your guys did at my wife's house in Fort ATkinson. Not only did you start and finish the job in better time than we tought, but all in less than one day. Strip roof, minor repair and re-roof and clean up the mess, all in less than 8 hours. Even though I wasn't quite sure that this was possible, you and your guys have made me a believer. Excellent Job, Thank You.
~Lynn M. (Fort Atkinson)
They are very responsive and great problem solvers, I would use them again.
~Mike G. (Madison, WI)
Thank you for doing such a great job on our roof. I can’t believe how much better it looks now. Also, thank you for leaving our property so clean after the crew left each evening. It was a pleasure doing business with you.
~Susan L. (Waukesha, WI)
Performance Exteriors (Adam) replaced a roof for us in the middle of the high season. Adam returned calls, and got us on the schedule promptly. I really appreciated the timeliness, professionalism, and quality work. Thank you Adam
~A1 Restoration (Madison, WI)
I had a short timeline and a fixed budget. Chad and the PE&C team were timely, accurate, and did GREAT work, including repairing a previous contractor’s mistake. Their work was critical to getting my home ready for winter, and I’m very happy with the lasting result.
~Leanna M. (Stoughton, WI)
In addition to the asphalt shingle roof install, we also had rubber roofing and gutters installed. We worked with Josh Smith. When we first met with Josh, he explained everything to a "t", and that's exactly how the project was done! Josh always kept us informed throughout the process. Our roof was really old, so they had to remove 2 layers of shake and 2 layers of asphalt. From the roofers to the rubber roofing and gutter install, these guys worked hard and did an excellent job! We couldn't be any more pleased with the completed projects, and we highly recommend Performance Exteriors & Contracting!
~Pam B. (Mount Horeb, WI)
They provided a quick quote for the work and than did a high quality job quickly. Very please with the result.
~David L. (Clintonville, WI)
Talk about curb appeal!! Ever since Gene and Chad finished our house we’ve had so many people stop and take photos of our house. Great company, great people, great finished product!
~Phillip M. (Milwaukee, WI)
The job was well done professionally and completed in one day with cleanup. They worked with our schedule and they did a great job. We were very happy with our project and Josh and Matt were great to keep us informed and making sure the project was well done. We were very happy with the outcome. It looks great!!
~Ingrid B. (Barneveld, WI)
The whole team at Performance Exteriors was professional and courteous. They provided excellent workmanship, fantastic results! The owner, assistant, and team leader went above and beyond to answer our text messages right away. They job was completed in one day with phenomenal results! We have already recommended Performance Exteriors to friends and family. I highly recommend them to anyone looking, they are fantastic!
~Deborah C. (Roofing - Sun Prairie, WI)
Performance Exteriors did a wonderful, quick, and a good job. I was satisfied with the entire experience with Performance Exteriors. The office staff provided me with exceptional service.
~Doug W. (Mc Farland, WI)
I would like to thank Joe, Matt, and their crew for the great job they did with roofing and siding our home. It looks awesome! They were very professional and helped me with making difficult decisions on color and materials.
~~Linda F. (Janesville, WI)
We just used Performance Exteriors & Contracting to finish our basement and are more than happy with the results. The basement looks awesome and was done in the timeframe promised. Chad is easy to get a hold of and very responsive in addressing any issues or questions we had in the process. They do more than roofs and exteriors!
~Abigail S. (Stoughton, WI)
"It was a good experience working with Adam, Chad and the roofing and gutter crews"
~George O. (Belleville, WI)
We recently had our roof replaced by the professionals at performance exteriors and were delighted with not only the work but also with the process. Chad & Josh and their crew were great to work with! We were also so impressed with how efficient and conscientious they were!
~Mick M. (Madison, WI)
Thank you Dan for a job well done! Hope I'll be happy with that roof for as long as I live.
~Krystyna P. (Muskego, WI)
Excellent customer service! Handled a storm damage claim for me, I hardly had to lift a finger and got a new roof. Tons of good communication and coordination along the way. I couldn't have imagined it going any smoother.